1. Valuing Your Privacy and Personal Space

At bet-fire.com, we deeply respect your right to privacy. We treat your personal information with the utmost care and responsibility, as if it were our own.

This Privacy Commitment explains what information we collect, why we collect it, and the measures we take to safeguard it in full accordance with Canadian privacy legislation and internationally recognized data-protection standards, including the General Data Protection Regulation (GDPR) where applicable.

We process all personal information lawfully, fairly, and transparently — only for legitimate business purposes directly related to the operation of our licensed entertainment services.

2. Information You Share and We Collect

When you interact with our services, certain information is collected automatically to ensure a secure, seamless, and compliant experience across our operator platform. This may include:

• Details you choose to share: such as your name, contact information, account preferences, or verification documents required under regulatory obligations.
• Technical and operational data: including device type, browser version, IP address, and operating system, which allow us to maintain performance and platform stability.
• Activity and interaction records: such as logins, navigation paths, and on-site actions, helping us optimize functionality and detect irregular behavior for security purposes.
• Consent and cookie preferences: which define how your personal data is stored, processed, and personalized according to your chosen privacy settings.

As a licensed operator, we adhere to strict data-protection frameworks. Only essential information is collected — solely to operate our services responsibly, verify identity where required, and ensure fair, transparent user experiences.

3. Purposeful Use of Your Data

Every piece of data we collect is used with clear intent and transparency. We rely on your information to:

• Ensure the reliable and secure operation of bet-fire.com;
• Provide you with a customized, seamless, and efficient experience;
• Address your inquiries and support requests promptly;
• Fulfil our legal, regulatory, and anti-fraud obligations.

We process personal data only when it is necessary to perform a contract with you, comply with legal requirements, or when you have provided explicit consent.

We never use your data for unrelated purposes or without your knowledge.

4. Trusted Partners and Service Providers

To provide high-quality services, we collaborate with carefully selected third-party providers such as hosting companies, analytics partners, and verification services.

These partners have access only to information essential to their tasks and are bound by strict confidentiality and data-processing agreements.

Under no circumstances is your personal data sold, rented, or exchanged for commercial gain. We continuously audit our third-party relationships to ensure full compliance with privacy and security standards.

5. Cookies, Your Preferences, and Your Control

bet-fire.com uses cookies — small text files stored on your device — to facilitate proper operation and user convenience.Cookies help us remember your settings, monitor site performance, and detect technical issues.

You remain in full control over your cookie choices:

• Accept all cookies to access full functionality;
• Reject non-essential cookies;
• Customize your preferences at any time through our cookie management interface.

Your consent settings can be changed whenever you wish, ensuring transparency and control over your personal data.

6. Responsible Data Retention

We retain personal data only as long as necessary to fulfill its intended purpose or to meet legal, accounting, or regulatory requirements.

When information is no longer needed, it is securely destroyed or anonymized so it cannot be linked to you.

Where longer retention is required by law or licensing conditions, we ensure data is handled responsibly and stored under the highest security standards.

7. Commitment to Data Security

Protecting your information is fundamental to our operations.

We employ robust security measures — including encryption, firewalls, secure servers, restricted access, and routine audits — to prevent unauthorized access, misuse, or loss of data.

As technology evolves, we continuously enhance our systems to stay ahead of emerging risks.

In the unlikely event of a data breach, we will promptly notify affected individuals and relevant authorities, in accordance with applicable privacy laws and regulatory requirements.

8. Your Data Rights and How to Exercise Them

You have full control over your personal data and the right to:

• Request access to the data we hold about you;
• Ask us to correct inaccurate or incomplete information;
• Withdraw consent for data processing at any time;
• Request deletion of your data where permitted by law;
• Lodge a complaint with a competent privacy authority if you believe your rights have been violated.

To exercise any of these rights, please contact our privacy team:

📧 Email: [email protected]

All requests are handled promptly, transparently, and in full compliance with Canadian and international data-protection standards.

9. International Data Transfers

In some cases, your personal information may be processed or stored outside Canada.

When this happens, we ensure your data receives the same level of protection through Standard Contractual Clauses or equivalent safeguards approved by relevant privacy authorities.

These measures guarantee that your rights remain protected regardless of where your data is processed.

10. Keeping You Informed: Policy Updates

We may periodically update this Privacy Commitment to reflect changes in our operations, technology, or legal obligations.

All revisions will be published on this page along with the “Last Updated” date.

Significant changes will be clearly communicated to users through appropriate channels.

We encourage you to review this document regularly to stay informed about how we protect and manage your data.